Your staff wants to get things done
Your most dependable CSR, Lisa, knows the scheduling system better than anyone.
She’s raring to build an online scheduling form to speed things up.
Your star vet tech, Mark, went through years of schooling.
He’s itching to try a different blood testing protocol he learned about.
Empower your staff members when they’re eager to contribute more.
I urge a lot of the vets I work with to delegate tasks to lighten their workload.
But what I’m talking about now is even more valuable.
Empowering your team means giving them the autonomy to contribute in new and innovative ways.
Yes, this will take tasks off your plate as delegating does, but it will also…
Make staff more invested in your practice’s success and motivated to deliver their best every day.
Help you build a supportive practice culture where collaboration thrives, and everyone’s contributions are recognized and appreciated.
You have competent, dedicated team members.
Don’t let their skills go to waste by teaching them just to follow directions and never think for themselves.
Empower your CSRs, techs, and any other team member to act on their expertise and build a stronger practice culture.
For more insights and practical guides on improving your practice, visit my resource library.
