Chit Chat Doesn't Cut It
A cat needs a CBC panel.
Usually, that’s no issue.
Except, the tech you just hired needs a lesson on how to run the blood test.
They have to pull another tech away from a patient to assist, which backs up the entire day of patients.
Their friendly personality won you over in the interview, and you realize you never carefully confirmed their experience before hiring them.
I get it. Interviewing isn’t your strong suit.
So, you chit-chat with candidates to see if you “like” them to avoid asking the difficult questions.
Chit-chat won’t cut it.
Hiring the right people, not just the nicest people, is the key to building the practice you’ve always aspired to have.
A person who is friendly and easy to talk to is nice, but it can’t replace experience.
You need to go into interviews with a plan.
Start with the job description:
Ensure you have a well-defined job description.
Make sure the responsibilities expected are clearly laid out.
Decide what skills are an absolute must for the position.
Then review resumes:
Based on the specifics you outline in the job description, identify which candidates are most qualified and worth having a full interview with.
In the interview:
Ask them to elaborate on their experience, education, or problem-solving abilities to confirm they have the right skills.
You can also ask about their work preferences, communication styles, and how they approach teamwork to determine if they’re the right fit for the team.
Avoid idle chit-chat until you’ve gotten the important questions out of the way.
Even if interviews aren’t your strength, you can plan ahead and prepare questions to ensure you’re asking the crucial questions.
To make your interview process even easier, use my 9 questions for thorough interviews.
