Ask Right, Hire Right

Sitting across from Luna the cat is no problem.

Sitting across from a potential new hire…that’s a different story. 

Don’t just fill a vacancy solely because they seem nice.

Hire someone who will elevate your service quality.

I see it all the time: Vets get in front of candidates and ask the wrong questions.

So, ask the right interview questions.

Here are a couple to consider incorporating into your next interview:

• "Can you define the role of a [specific position] from your perspective?" This question helps you gauge the candidate’s understanding of the position and their responsibility expectations.

• "Tell us about a challenge you faced in your previous role and how you handled it." This gives insight into their problem-solving skills and adaptability.

• "[Clinic Name] focuses on giving each client a memorable experience each visit. How do you see yourself accomplishing that? What does a memorable experience mean to you?" This question is key to understanding whether the candidate aligns with your client service philosophy.

Every question you ask should aim to peel back a layer of the candidate's professional persona.

But don’t just stop there.

Download my comprehensive Interview Questions Guide so you know what to ask and listen for to craft the perfect interview.