The Heartbeat of Your Clinic

The first day of opening a practice is always hard and exciting.

The sterile smell, the buzz of potential.

Your dreams of healing and helping pets were coming true.

Fast forward, and your revolving door of employees has stunted the vision you had in mind.

I’ve seen so many vets struggle with this.

Veterinary practice is not just medicine; it’s creating an environment where your team thrives.

You need to define your practice’s culture.

It’s the heartbeat of your practice, a combination of values, beliefs, and behaviors that dictate how work is done and how people interact.

Culture isn’t static.

It’s crafted daily through:

  • interactions

  • decisions

  • leadership

Every conversation, every meeting, every patient treated—these are the moments that shape your culture.

The right culture helps you keep those bright, passionate vets, techs, and support staff who make your practice shine.

How do you determine if someone fits your culture?

It starts with knowing your culture and then asking the right questions during the interview process.

This isn’t just about skills or experience—it’s about fit, passion, and shared goals.

Download my Interview Questions Guide so that you can attract and retain the best in the business, helping you to build your practice culture.

 
Shirley Lockhart