Staff Your Practice Wisely, Not Sparingly
You’re checking a cat’s teeth.
You reach up for gloves and realize the dispenser is empty.
You call for someone to bring more and find out your tech has called in sick.
Heavy sigh…
You have to leave the exam to restock the gloves, and after, you have to call other techs to come in and cover the shift.
If no one is available, your to-do list just got 20 times longer, and you have way less time to focus on your patients.
This isn’t an efficient way to run your practice.
Yes, it’s your practice, but that doesn’t mean every responsibility needs to be your responsibility.
You need to simplify your life and delegate when possible.
To do this, you need the right staff to delegate to. Start improving efficiency and lighting your workload by getting the support you need.
Here are practice positions you should consider hiring or promoting:
Veterinary Assistants: They can manage animal care, assist with lab work, and handle cleaning and maintenance of medical equipment, freeing up your time and your techs’ time for more specialized tasks.
Practice Manager: A practice manager will oversee everything from day-to-day operations, staff management, financials, and strategic planning, allowing you to focus on clinical responsibilities and overall practice direction.
Team Lead Vet Tech: This position can be a new hire or a worthy tech given a promotion. With a lead tech, you can hand over the responsibility of tech task distribution, training, and communication.
Lead receptionist/front office manager: If you want more front of house support specifically, consider hiring or promoting a lead receptionist or front office manager, who will see to all of the front of house needs.
Accountant: An accountant will take over financial operations, including payroll, keeping books, and taxes. If you hire the right accountant, they’ll also be involved in forecasting and finding cost-saving opportunities.
Take a sigh of relief for once.
Hire the right people to lighten your workload and keep your practice running efficiently.
Use my 9 interview questions and tips to conduct thorough interviews that help you decide if an employee is the right fit for your practice.
